Privacy Policy

ABOUT US

YouTenerife is a travel agency specialized in excursions and activities across the island of Tenerife.
Our goal is to offer authentic, safe, and unforgettable experiences guided by local professionals.
Website: https://www.youtenerife.es

COMMENTS

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (also called a hash) created from your email address may be provided to the Gravatar service to check if you are using it.
The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After your comment is approved, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images that include embedded location data (EXIF GPS).
Visitors to the website can download and extract any location data from images on the site.

CONTACT FORMS

When you contact us through a form on our website, we collect the data you provide (name, email, phone number, message) for the sole purpose of responding to your inquiry or managing your booking.
Your data will not be used for marketing purposes without your explicit consent.

CookieS

Our website uses technical cookies and, in some cases, third-party cookies (e.g., Google Analytics or booking tools) to enhance your browsing experience.
You can manage or disable cookies directly from your browser settings.
For more details, please see our dedicated Cookie Policy.

WHO WE SHARE YOUR DATA WITH

We do not share your personal data with third parties, except when necessary to complete a booking or comply with legal obligations (for example, payment processors or partner excursion providers).
In such cases, data is transmitted securely and only for the required purpose.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely.
For users who register on our website (if applicable), we also store the personal information they provide in their user profile.
All users can view, edit, or delete their personal information at any time.

YOUR RIGHTS

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Restrict or object to processing
Request data portability

To exercise your rights, please contact us at:
📧 info@youtenerife.es

WHERE YOUR DATA IS SENT

Visitor comments may be checked through an automated spam detection service.
If third-party services (e.g., payment, booking, or analytics systems) are used, data may be transferred outside the EU in accordance with GDPR and EU Standard Contractual Clauses.